Woof Wear is a print-on-demand company, which means that all products are unique and produced only once ordered. Your order is sent to printing within 1 hour from the time you check out, therefore, returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

However, in case of a damaged product or a manufacturing error, Woof Wear offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the "Contact" button, or by emailing thewoofwearshop@gmail.com and provide a clear photo showing the issue.

In case of an unsuccessful delivery, you can opt for either a replacement with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.